Mental Health Professionals - South Windsor, CT

"Dr. Albert is one of the best therapists that I have ever come across. I am beyond grateful that I found her for my (almost) 14 year old son. I cannot say enough. I highly recommend her services. Working with her, I can also attest to the fact that anyone would highly benefit from her vast experience and knowledge! We sought the best and found her!"

"I was excited to start seeing Khushboo & genuinely anticipated a constructive & positive provider/patient relationship. From the initial appt I learned that she tends to run late but given that I would expect/appreciate the same in return, I looked past this flaw & hoped it was a one-time mishap as she was thorough & professional otherwise. My follow-up appt which was understandably necessary to refill my prescriptions was scheduled a few weeks out; I started a new job & had limited availability but was able to honor this preexisting appt; I waited for 40mins in the virtual waiting room without any calls or a heads up that she was running extremely behind schedule until after the fact. I let this one go because again, I hoped that if I needed her time, she would give me the same courtesy. Still, the office could have called me 15 minutes past the appointment start time and warned me that she was going to be 40 minutes late... Anyway, the missed appt. was forced to be rescheduled 2 more weeks out at HER EXPENSE (med. refills pending!!!) & she again made me waste my 30 min lunch break that I took in order to accommodate the appt. - to then attempt to initiate the appt 30mins past the scheduled time. Not only was she furious that I was unable to attend the appointment THIRTY minutes after its scheduled time, but she expressed zero remorse for her tardiness and she suggested I find a new provider - which after this THIRD mishap, I had already planned to do. She has no respect for her patient's time & assumes that because it's a doctor's appt, that excuses her tardiness. As she said to me, "this is a doctor's appointment, what do you expect?!" I expected A LOT more out of Bristol Psychiatric Services. I will add that the receptionist who assured me it would not take more than 20 minutes and that I would be forewarned if she was running behind that I spoke to when confirming my appt. as well as expressing my concern of only having a 30-minute window for the appt. - was very kind and she did recognize that Khushboo often tends to run behind schedule and that she is extremely unpredictable. Sounds like she has serious issues staying on a schedule which doesn't work for a single, working mother. "