Family Medicine practitioners - Monument, CO

"They sent incorrect referral type to specialist. 2 months later, I got bill for $500. Office Mgr, Debbie, lectured me on why it is my responsibility to double check and ensure they sent the proper referral (who knows there are different types, doc-2-doc and Aetna Referral ID?) to the specialist. Refused to help. Complete frustration. The Director of Operations, Nancy Turkal and her secretary Chris Tharp will not return any emails. Nobody will help. I've been a patient there almost 20 years. I've been very nice and cordial, they have been nothing but unprofessional. Debbie even told me they messed up, but immediately blamed both myself and the specialist for not catching their mistake. WTF."

"I have been seeing Dr John Voth as my PCP for over 14 years. He is an exception physician that takes the time to actually read my health records; he caught a rise in my PSA levels which meant I needed prostate treatment. Thanks to Dr Voth a very serious condition that turned aggressive was caught in time and I have had no further problem for the last four years. He is nothing like the other review on this site and I question whether that person ever visited Dr Voth or the office at all (troll). Dr Voth and his staff have always been top notch professionals and I am even going out of network to keep him as my PCP. "