Primary Care Doctors - Rancho Cordova, CA

"unethical and misleading. Made an appointment but still had to wait for hours to get results back. "

"I think he/they try, but only trying to do what is on a check list form for a PCP office visit. Putting check marks down the list on the computer the whole time without listening or replying to questions or explaining his/their decisions for necessary or un-necessary orders or plan of care. I have a lack of confidence in either of these Yusufzai Brothers, Sultan and Mohammad, that took over this practice in Auburn, CA. Scheduling is pretty easy, the staff is really nice and tries to be helpful, but they seem to be afraid of the Doctors. I've had prescriptions sent to the wrong place, referrals sent to Doctors out of my network, and it takes months for this office and Doctors to acknowledge the errors. 'm still waiting for corrections. Unless you're in the office, they won't do anything to correct issues or answer any questions. When I've questioned actions, plans, or un-necessary orders or misinformation I was seen as defiant and a problem patient. They make note of their thoughts in your permanent medical record. They have their check list for office visits and there will be no deviation from that check list no matter what I've asked or questioned and for healthy folks, that's probably great. But for Chronic patients that is not acceptable. They won't fill maintenance meds for more than 90 days making you come in to the office for a billable visit when it's not necessary, and they want excessive "follow up" visits, when there is nothing that needs to be followed up on. "

"I hear wonderful things about Dr Daoud. The staff seemed nice but the assisting nurse practitioner should be removed immediately if Dr Dauod wants this place to be better. Ursiline Charles (NP Charli) bed side manners are non existent. I am not a medical expert that’s why I came to see you. If I ask questions it’s not because I’m a hypochondriac. I am genuinely concerned about my health. She seemed bothered that I was there. I tried to convey my experiences but she was belittling and condescending. She may have some medical knowledge however, it appears she didn’t grasp etiquette or empathy in Med school. I wish we could rate just the Dr’s instead of the entire facility. If I could she’d get a zero. For the sake of Dr Daoud I gave today’s review a 3 star. Fortunately, I won’t put up with her going forward now that I know."