Gastroenterologists - Monterey Park, CA

"The whole staff was slow at their job. Like if they didnt want to work, didnt even acknowledge that i was there. Just wanted our money. I waited an hour to be seen after my appointment time which I arrived 45min early for. Please don't come to this office. I will not be returning. If you can please go see someone else."

"I went in today for preventive screening. Was called in and the NP went through the standard health questions on BP, Diabetes and family history. Then I told her I was here for preventive care recommended by my family doctor. She said that colonoscopy was not covered by my insurance and did not offered colon screening which was covered by insurance. She asked another office assistant to talk to me and said colonoscopy was not covered. I do not necessarily need one and asked what other preventive care can be provided. The NP just walked away. There were no medical recommendations for any other form colon cancer screening whatsoever. I requested for a refund in copay as they did not provide any medical advice. They said they have render their service. The NP just asked me the standard health questionnaire questions. Insurance information could have been vetted prior to my visit. The staff is very unprofessional. If you can, find another doctor."