Surgeons - Prescott, AZ

"Dr.Klauschie, fixed my prolapse, which was great! She was rushed, spoke way to fast and pretty impatient. However, my doctor recommended her so I went along with it. Day after my surgery I went in next day to get my cath and packing removed. What a NIGHTMARE!! The nurse couldnt find a spare medical toilet. She tried to put me on a high table and bring me a bucket to relieve myself. I was so sore from surgery she felt bad and said we could use the restroom. I had to wait, sranding, sore and tored for a patient to finish. They destroyed the bathroom and the ppor nurse grabbed wipes and spray to sanitize the bathroom. I couldnt urinate and instead of having me rest and wait they sent me home. Soon I realized I might need a cath. The office said to call if there was an issue, so I called. They werent sure if they could cath me again and said I could go to the emergency room. Again what a nightmare. Then my follow-up they said I needed a referrel, and 7 phone calls later found out I DIDN'T need one. I NEVER saw Dr. Klauschie again. So glad to know she didn't really care."

"After being misdiagnosed for months by his PCP my husband researched and found Dr. Hewitt who recently moved to our area. We thought we were going to be told he had a infection, however, Dr. Hewitt initially diagnosed cancer on the base of the tongue immediately in his office and confirmed it the following week with a biopsy. He provided us with our options and, even though he realized we were in shock, didn't try to sugar coat what we were going to face. While we were waiting for PET Scan results, onogoloy appointments, and radiation ongology appointments, Dr. Hewitt was avaialabe whenever we needed him for advice, prescriptions, referrals, etc. He got my husband in immediately whenever he called and called him back personally if he had a question. This is not the kind of care we have come to expect since moving to this rural area. It's the kind you used to hear about back when doctors cared about their patients. As we face the final week of treatment I am so grateful we found Dr. Hewitt. Even though my husband's cancer had advanced to stage IV, we have very encouraging news from the doctors treating him and know that if we hadn't found Dr. Hewitt when we did this may have advanced to a point that he would not have the hope he has now. "

"Difficult to receive a timely appointment from this office. The diagnosis was incorrect as was the medication When I called to try and get an appointment since my infection had not been cured, I was told that I would have to wait two weeks for an appointment. I went to Flagstaff to a recommended ENT there and was given the correct medication and the infection was cured. Don't feel compelled to go here just because it is the only game in town. Hopefully this will change."