Blog

We appreciate those of you who have already uploaded your pictures. Here's a sampling:

Dr. Vicki Hom

Dr. Ioan Stroescu

Debra Marks

Dr. Omar Llaguna

Dr. William Ragan

Thanks! For those of you who would like to be found by patients and other providers, we encourage you to claim your profile and fill it out so that others have a better sense of who you are.

We appreciate those of you who have already uploaded your pictures. Here's a sampling:

Dr. Vicki Hom

Dr. Ioan Stroescu

Debra Marks

Dr. Omar Llaguna

Dr. William Ragan

Thanks! For those of you who would like to be found by patients and other providers, we encourage you to claim your profile and fill it out so that others have a better sense of who you are.

It's been a long time coming, but now you can finally upload a picture and have it show up on your profile (if you've claimed a provider profile). If there already is a picture associated with your claimed provider profile and you don't like it, you can hide that one.

It's been a long time coming, but now you can finally upload a picture and have it show up on your profile (if you've claimed a provider profile). If there already is a picture associated with your claimed provider profile and you don't like it, you can hide that one.

We've gotten a number of inquiries about what to do when registering with an e-mail address that is already used for another account. Originally, the software would prevent that, requiring users to use an unique e-mail address for each account. Over time, we learned that some office managers might claim the profiles for multiple doctors in their offices, and therefore would like to re-use the same e-mail address. In light of that, we've relaxed the requirement so that e-mail addresses no longer need to be unique.

We've gotten a number of inquiries about what to do when registering with an e-mail address that is already used for another account. Originally, the software would prevent that, requiring users to use an unique e-mail address for each account. Over time, we learned that some office managers might claim the profiles for multiple doctors in their offices, and therefore would like to re-use the same e-mail address. In light of that, we've relaxed the requirement so that e-mail addresses no longer need to be unique.

However, if you can have unique e-mail addresses, we encourage you to do so -- for example, it will be less confusing whenever you need to reset your password. To that end, a warning is displayed to encourage you to change your e-mail address if it is being shared; it's just a request and not a requirement.

Providers often move and change their phone numbers. Traces of their outdated information might stick around for a while. So, what happens when an old phone number gets assigned to someone else? In some cases, that someone gets phone calls inquiring about the original provider's services.

Providers often move and change their phone numbers. Traces of their outdated information might stick around for a while. So, what happens when an old phone number gets assigned to someone else? In some cases, that someone gets phone calls inquiring about the original provider's services.

We know because people have reported this to us. We used to handle this case manually by calling the phone number to verify that it was indeed not the provider's and then hiding that information. Now, people in this situation can mark the phone number as incorrect themselves. Using a process that is similar to how a provider claims a profile, someone can have his or her phone number verified and marked as inaccurate and that phone number will no longer show up on the provider's profile.

Check out our re-vamped Q and A page, now including our hit parade of frequently asked questions from providers who are interested in adding or editing information on their DocSpot profiles. If you have any questions about what it means to claim your profile, how to claim your profile, or what this enables you to do, please check out the Q and A page, and shoot us a message via our contact form if your question or concern is not addressed.

Check out our re-vamped Q and A page, now including our hit parade of frequently asked questions from providers who are interested in adding or editing information on their DocSpot profiles. If you have any questions about what it means to claim your profile, how to claim your profile, or what this enables you to do, please check out the Q and A page, and shoot us a message via our contact form if your question or concern is not addressed.