We haven't built that yet

We've been getting a number of inquiries from providers about how to update their profile. Our response sounds very embarrassing, but it's true: we'd love for providers to claim their profiles and be able to update them, but we haven't built that functionality yet.

Back when we started this venture, we didn't want to just put out a thin directory that had minimal information. So we started by working on the difficult problem of helping people search across a variety of sources and automatically building composite profiles. We thought that maybe it would take us six months or a year to do this; that was two years ago. It turns out that this approach presents many time-consuming problems. For example, some government databases will misspell some provider names. In addition to refining the algorithms, we've added all sorts of other information such as whether a provider has a clean record and how the provider has been rated by patients. Once we clear off a number of refinements to our matching algorithms, we plan on working on the UI piece to allow providers to claim and update their profiles for free.

So what can you do if you register an account right now? Currently, you can do two things: leave a review for a provider that you like (or don't like) and join the community discussion to give us feedback or to ask others what they think. If you register, you should also get a notification e-mail when certain features roll out.